Billing Officer

Job Ref No: CHJ/FEB/J130 | Closing Date: 30/December/2022

Reports To:

Financial Accountant




OVERALL JOB PURPOSE: Manage the Billing of Patients, Invoicing, Patient Management , discharging patients, Reconciling customer accounts in billing section, ensuring proper and accurate invoices to patients and payments done as per the generated bills





  • Preparing and submitting billing data and medical claims and submitted to Finance in a timely.
  • Ensuring the patient’s medical information is accurate and up to date as per the doctors’ notes.
  • Preparing bills and invoices, and documenting amounts due for medical procedures and services.
  • Collecting and reviewing referrals and pre-authorizations.
  • Monitoring and recording late payments.
  • Following up on missed payments and resolving financial discrepancies.
  • Examining patient bills for accuracy and requesting any missing information.
  • Preparing daily reports on cash reconciliations, credit sales and banking for the day
  • Prepare bills and invoices for medical services and treatments received.
  • Establishes payment arrangements on current and delinquent patient accounts.
  • Contacts and follows up with individuals to reconcile accounts.
  • Collaborates with designated collection agencies to collect seriously delinquent accounts.
  • Gathers patient insurance and financial information to generate payment for company.
  • Updates and obtains medical authorization for payment from insurers.
  • Gathers information needed to secure payment from third party insurances.
  • Monitors debts and unresolved patient accounts by filing claims, not limited to insurance firms and partner organisations, probate issues and contacting finance on the status of the insurance and partner statements.
  • Collect financial, demographic and insurance information from obstetrical patents prior to delivery to ensure timely payments and to send invoices.
  • Follows all work processes, procedures, while maintaining compliance to the rules and regulations set forth by the company.
  • Strives to deliver high-quality results at all times in accordance with standards.
  • Protects and keeps all patient and hospital information confidential.
  • Accepts ownership for all tasks and responsibilities while improving the company’s reputation.
  • Actively explores new activities, networking opportunities and educational pursuits to improve job knowledge and skills.





Academic & trades qualifications



  • A Bachelor’s Degree in Commerce/ Business Administration (Accounting option)   
  • Familiar with use of Tally accounting software and the Filemaker patient management system
  • Have good Computer Literacy (word processor, spread, power point presentations    

At least ACCA/CPA level two


Work experience & skills



  • 2 years’ experience in finance and accounting or a related field.    
  • Experience in working in the finance and accounts department of an NGO/Not-for-Profit.
  • Excellent communication, presentation and social skills.        
  • Experience in the multi-funding accounting and finance management processes

Experience in working in the NGO/Not-for-Profit sector



. Other qualities for all positions:


  • Precision
  • Commitment
  • Honesty
  • Transparency
  • Confidentiality
  • Capacity to concentrate on the task at hand

Knowledge of local languages

Excellent communication, presentation and social skills


Closing Date: 30/December/2022